In the fast-paced health care environment, the well-being of care teams is more critical than ever. We’ve made a significant commitment to ensuring the well-being of all team members. This commitment isn’t just a nice thing to have. It’s a strategic need that helps us focus on providing high-quality, safe care and an excellent patient experience.
“The foundation of our well-being work rests on the principle that when people are well and thriving, the work we do every day is better and more fulfilling,” said Mike Diller, PsyD, Well-being program administrator.
We offer a range of programs, events and resources to support your mental, emotional, intellectual and social well-being. These initiatives are designed to foster a supportive environment and enhance the overall quality of care for our patients and their families.
What's our foundation to support 23,000 team members?
Our interventions and strategies are based on two key frameworks: First, we fully embrace the quadruple-aim model, which focuses on improving the health and well-being of our leaders, support staff and care teams. Second, we use the Stanford Model for Professional Fulfillment. This model emphasizes the importance of taking care of yourself, improving the culture of well-being and making work more efficient.
Ridgley Salter, M.D.
Well-being medical director
Q:Why are these well-being interventions important?
A:
By doing so, we can achieve all other health system goals, including population health with high-quality and safe care, a great patient and family experience, and delivering all of this at a great value. By focusing on well-being, we can support team members in their pursuit of meaningful work and professional fulfillment.
Drs. Salter and Diller are leading the well-being strategy for our system of 23,000 team members. Their vision is rooted in being a people-first organization, where we care for our people with the same passion we care for our patients and community.
Mike Diller, PsyD
Well-being program administrator
Q:Why is well-being important for an organization?
A:
By focusing on well-being, we can support team members in their pursuit of meaningful work and professional fulfillment. When team members are well, we can achieve all other health system goals, including population health with high-quality and safe care, a great patient and family experience, and delivering all of this at a great value.
Comprehensive Resources and Programs
To support the well-being of our team members, we offer many resources and programs. These include:
Total Rewards: With us, you’ll earn best-in class compensation, benefits, personal and professional development programs. This includes supportive resources to help you disconnect, create time for self-care and receive mental and emotional support on your journey.
Well-Being Portal: Over 3,000 team members visit our virtual one-stop shop for resources and programs monthly.
Weekly Meditation Sessions: These weekly sessions are led by a WellSpan physician and help team members manage stress and promote mindfulness. Fun fact: We’ve held over 400 sessions since its inception!
Virtual Webinars: We provide quarterly education and support on various well-being topics presented by internal and external subject matter experts — many of which offer continuing education credit.
Wellness Educational Sessions: These digital and in-person sessions cover a range of topics, from stress management to mental health.
Narrative Medicine Program: This weekly program helps team members process their experiences and find meaning in their work.
Virtual Camaraderie Groups: We support team members of like roles in small groups to connect monthly for an hour on issues important to their journey like meaning and purpose in work, professional growth and development and work-life integration.
Employee Assistance Program (EAP): We partner with Quest EAP to provide free and confidential counseling sessions, mental health services and substance use disorder treatment.
myStrength Digital Program: This tool is a free, flexible and convenient resource for managing stress, depression and sleep.
Wellthy: An innovative service that supports a variety of caregiver issues, including aging, health conditions, mental health, special needs, financial support, veterans support, child care and teen support.
MyLeadWell: We support leadership development with focused education and training.
Leadership and Organizational Culture
We integrate well-being into our strategic decisions and culture by ensuring that it’s a priority at all levels. Drs. Salter and Diller provide thought leadership and can ensure that the well-being of team members is considered in every major decision. They've also established a well-being council that guides leaders for a focused approach to the drivers of burnout and professional fulfillment for our nurses, physicians, APPs and leaders.
Here, the well-being of team members is a core component of our strategy. By providing comprehensive resources, fostering a supportive culture and ensuring that well-being is a priority at all levels, we’re setting a new standard in health care.
Quick facts
Well-being is threaded across nearly all touch points with our team members. Since July 2024, our well-being leaders and team members have advanced multiple initiatives with significant success:
Welcomed over 3,000 team members to our well-being portal.
Hosted four virtual well-being conferences, with attendance averaging 150 team members.
Meditated 34 times weekly with colleagues.
Connected 132 team members in peer-to-peer camaraderie groups.
Earned three industry-leading awards for our well-being efforts:
WellBeing First Champion Designation 2025
AMA Joy in Medicine 2023 — Bronze Level Recognition
Mental Health America’s Bell Seal for Workplace Mental Health Award - Platinum Level – 2025
